Boundary-Setting Framework
Understanding Leverage
Leverage is anything the client depends on that the family controls. When a loved one calls and says "They won't go to treatment," your first question should be:
The Seven Leverage Points
1. Housing
Who owns or rents the home? Whose name is on the lease? If the family controls housing, they can require treatment as a condition of staying.
2. Phone
Who pays the phone bill? If it's the family, they can disconnect service until the client enters treatment.
3. Car / Transportation
Who owns the car? Who pays insurance? Who makes payments? If the family controls this, they can remove access.
4. Money / Financial Support
Do they ask for money regularly? Does the family pay for food, bills, or other expenses? Stop all financial support.
5. Healthcare / Insurance
Are they on the family's insurance plan? Can they be removed or threatened with removal?
6. Access to Children / Family
Can the family control visitation? This is particularly powerful for parents who are using.
7. Meals / Food
Do they come home to eat? Does the family provide groceries? Stop feeding the addiction by withholding support.
The Key Question
After identifying leverage points, ask the most important question:
If they're not willing, they can't create change. And you need to tell them that directly.
The Boundary-Setting Process
Step 1: Assess Current Leverage
Ask specific questions to map out what the family controls:
- Where does your loved one live? Who pays for it?
- Do they have a car? Who pays insurance/payments?
- Do they have a phone? Who pays?
- Do they work? Do you help financially in other ways?
- Are they on your insurance? Can you remove them?
- Do you give them money? When do you do this?"
Step 2: Be Direct About What It Takes
(If no): "I respect that. But understand — without boundaries, change probably won't happen. You can't force someone to get sober. You can only stop enabling the addiction. When you're ready for that conversation, call me back."
(If yes): "Good. Here's what that looks like."
Step 3: Set Specific Boundaries
1. You stop giving them money.
2. You stop paying their phone bill (if applicable).
3. You stop paying for their housing (if applicable).
4. You tell them: 'I love you. I can't watch you destroy yourself. You can get clean at Tulip Hill Healthcare, or you can figure out life on your own. But I won't support the addiction anymore.'
Then you follow through. If they call asking for money, you say no. If they show up at your door, you say no. If they guilt you, you say no.
Will you do this?"
Step 4: Create the Treatment Path
Step 5: Support for the Family
Real Example from Calls
Family Member: "She won't go. She thinks she's fine. I can't force her."
Closer: "You're right, you can't force her. But you can stop enabling her. Let me ask: Who pays for her phone?"
Family Member: "I do."
Closer: "Okay. Where does she live?"
Family Member: "With me. It's my house."
Closer: "Does she have a car?"
Family Member: "She uses mine when she needs it."
Closer: "So you're paying for her phone, providing her housing, and giving her access to a car. She's not going to treatment because she doesn't have to. Everything is being provided. Here's what needs to happen: You tell her she has two choices — go to Tulip Hill Healthcare, or find somewhere else to live. No more phone. No more car. No more financial support. Are you willing to do that?"
Common Resistance from Families
"But I can't kick them out — they'll be homeless!"
"What if they overdose or hurt themselves?"
"They'll just go live with their using friends"
What NOT to Do
- Don't let them negotiate: "Just one more month" becomes one more year
- Don't cave when they guilt you: "You don't love me" is manipulation
- Don't make empty threats: If you say no phone, mean it
- Don't give money "just this once": Once always becomes again
- Don't enable while claiming boundaries: Half-measures don't work
The Tie-Down Close
After explaining the boundary-setting framework:
This forces the family to commit or admit they're not ready. Either way, you've clarified the path forward.
When Boundaries Work
Boundaries are most effective when:
- The family controls significant resources (housing, money, phone)
- The client isn't deeply entrenched in a using network
- The family is unified (not undermined by one enabling member)
- The family follows through consistently
When done right, most clients choose treatment within 3-7 days of boundaries being set. They test the boundaries first (calling, showing up, guilting) but when they realize the family is serious, they capitulate.